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REFUND POLICY

Rental Cancellations: Your deposit is non refundable. Any cancellations occurring at least thirty days prior

to the event are eligible for a 50% refund (excluding deposit). Any cancellations occurring less than thirty

days prior to the event date shall forfeit all payments received.

Remaining Balance: If you secured your date with a deposit. Your balance should be paid in full 24 hours prior to your event. Failure to pay in full will result in cancellation and your deposit forfeited.

 

Wrong Date (Rental): Making a payment means that you confirm the date listed on your rental. If you have booked the wrong date, notify us Immediately via Email ONLY. You have 48 hours to notify us of the mistake. Failure to do so will result in a $100 to update of your date.If the mistake is not corrected and results in our attendee showing up on the incorrect date listed in your rental you will not be entitled to a refund of any kind. 

We will try to accommodate you if our schedule allows. 

Inadequate Space (Rental): Due to the swinging arm, our 360 Photo booth rental requires a 10ft x 10ft flat surface. This is printed on the contract. If the renter does not provide the appropriate space it may affect your rental time without accommodation or result in cancellation of their rental services without a refund. 

 

You can always contact us for any refund question at PhotoZani@gmail.com

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